Go to the Citrix Website and download Citrix Receiver. Preferred Method: Citrix Access via Web Browser Web-based access when on-campus will not require 2-Step Authentication. 
Please note that beginning March 01, 2018, Hospital Duo 2-Step Authentication will be required when accessing Citrix applications when off-campus or if using Citrix Receiver. If you do not know your Hospital login information, please contact the Hospital Support Desk (ISD) at (984) 974-4357.
If you want additional applications added to Citrix, contact ISD at (984) 974-4357Īccess to Hospital Citrix based applications relies on having a valid Hospital domain account. Click on the ones you want and they will be added to your “Desktop” within Citrix This will open a list of all of the applications you have access to. Once you log in successfully, click the plus sign on the left. Note: If you do not know your Hospital domain account username or password, contact ISD at (984) 974-4357. Enter your Hospital domain account password in the Password field. In the Domain\User field, enter UNCH\username where username is the username for your Hospital domain account. When it first opens, you will be prompted to Enter your work email or server address, enter. Note: You will need Administrator rights to install Citrix Receiver. Install Citrix Receiver on your computer by following the prompts. If Citrix Receiver is not installed on your computer, go to the Citrix Website and download Citrix Receiver. If you have Citrix Receiver installed on your computer, skip to step 4. In Windows 8 or 10, you can use a similar method by searching using + S. If Citrix Receiver is installed on your computer, it should show up in the search results You can check in Windows 7 by clicking start searching Citrix Receiver using the search bar. On most Department of Medicine Machines, the Citrix Receiver shortcut will be on the desktop. 4.9 or newer) is already installed on your computer. Select the link for the application you want to run. Log-in with your hospital domain account. Open your preferred web browser, navigate to the UNC Healthcare MyApps Portal:. 
Preferred Method: Citrix Access via Web BrowserĪccess from a web browser will not require Hospital Duo 2-Step Authentication if you are on a campus or hospital network. Web based access when on-campus will not require 2-Step Authentication. Access to Hospital Citrix based applications relies on having a valid Hospital domain account.
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